Support
Coach Support

Coach Support

Damian Ruse
Head Coach & Founder
February 25, 2023

For the duration of your TEAM SEMIPRO membership, you’ll have continuous access to our coaches. We guarantee a response to your inquiries within 24 hours (Mon-Fri) and within 48 hours on weekends due to coaching commitments.

Click here to email a coach whenever you need assistance.

We’re here to guide you through the process. Our goal is to offer you an affordable, effective training solution, not just hand you a plan and leave you to figure it out on your own.

Common Questions We Can Help With:
- How to make training adjustments
- Scheduling around lead-up races
- Managing injury or illness
- Setting your training zones and thresholds

Coach Check-Ins
Your coach will review your progress every two weeks. If you’ve missed sessions, we’ll reach out to see how we can assist and keep you on track.

What’s Not Included
We don’t offer personalised plan adjustments, detailed data analysis, or assistance unrelated to your plan. For example, we won’t adjust your schedule or analyse your metrics, but we’ll gladly show you how to handle these on your own.

TrainingPeaks Support
For any issues with the TrainingPeaks platform, you’ll have access to their support team. You can reach them directly here.