Support
TEAM SEMIPRO Terms and Conditions

TEAM SEMIPRO Terms and Conditions

Damian Ruse
Head Coach & Founder
September 23, 2024

Welcome to TEAM SEMIPRO

By joining our membership, you gain access to a comprehensive range of expertly designed training plans, along with dedicated coaching support to help you achieve your athletic goals.

Our Commitment to Your Success

At SEMIPRO, we’re dedicated to helping you reach your full potential. We provide World Class training programs, expert advice, and a community of athletes who are committed to continuous improvement.

As a TEAM SEMIPRO member, you agree to:

- Connect Your TrainingPeaks Account: Members must link their TrainingPeaks account to gain access to the training plans.
- Self-select yourTraining Plans: You can choose and of the SEMIPRO training plans suited to your fitness level, goals, and available training time.
- Reach Out for Coaching Support: Contact the coaching team for guidance or assistance whenever you need it.

Email Support

As part of your membership, you are entitled to email support, ensuring you receive answers and guidance for any training-related queries.

- Member-Led Communication: We assume your training is going smoothly unless we hear otherwise. We aim to respond to emails within 24 hours, or 48 hours on weekends.
- When We Reach Out: Aside from answering your questions, we will contact you to:
 - Help with your initial setup
 - Assist in setting up your personalised training zones
 - Check in if you appear to have stopped training

Please note:
- Training plans are not personalised.
- We do not offer detailed performance data analysis.
- We only address questions related to your training plan.

Your Responsibilities

All training plans are for your personal use only. This means you cannot share, copy, or distribute the plans or workouts without written permission. You are also prohibited from linking another coach’s account while connected to ours.

Membership Terms

By joining, you agree to the following:

- You must be at least 18 years old.
- A valid payment method is required for membership.
- Membership fees are non-refundable after the 30-day money-back guarantee period.
- Your membership will automatically renew unless cancelled before the next billing cycle.
- You may cancel your membership at any time, but no refunds will be provided for the current billing period.

30-Day Money-Back Guarantee

We offer a 30-day money-back guarantee for new members. If you are not satisfied within the first 30 days, you may request a full refund.

Termination

We reserve the right to terminate your membership if you fail to comply with these terms. In such cases, no refunds will be issued for the current billing period.

Limitation of Liability

By joining, you acknowledge that TEAM SEMIPRO is not liable for any injuries or damages that may result from following the training plans. It is your responsibility to consult a healthcare professional before starting a new exercise program.

Privacy Policy

Your privacy is important to us. We will not share your personal information with third parties without your consent. We may use your information internally to improve our services and notify you about updates or promotions.

Contact Us

For any questions or further assistance, feel free to contact our support team.

Thank you for choosing TEAM SEMIPRO to support your athletic journey.