Frequently Asked Questions
What equipment do I need for the membership? You don't actually need any specific equipment except for a bicycle. Absolutely no need to have a power meter. We can train you using perceived effort, heart rate or power. These are all training intensity prescriptions and you will learn how to use them in your training plan.
It is handy for your workouts and development to have at least a heart rate monitor and/or a power meter. A cadence sensor is also a nice to have but not necessary.
What types of events do are your training plans for? We are able to train you for events or fitness. Examples of goals we have written training plans for include;
- Cycling touring plans that you can use to train for your monumental or Hors Cat climbs like the Stelvio and Alpe d'Huez - and the rest of your trip.
- Specific training plans for cross country (XCO) and marathon mountain bike events.
- Big rides like Amy's ride and the qualifier, MS Gong ride, etc.
- All Gran Fondos and Sportives around the world - including the Haute Route!
- All types of road racing, from criteriums to Time Trials and multi-day events.
Does it matter what age I am? Do you have specific programs for over 50s? The plans work for all age groups including 50+ riders. We adjust your program to cater for older athletes to help with slower recovery times - and add specific strength workouts.
Can you help me even if I am a beginner? We can help you even if you’ve only been training for racing for a few months - or even brand new to cycling.
I work shifts, can you plan the training around my schedule? We can accommodate your training for your work schedule. Example: if you’re a fly in fly out worker. Just sign up, fill in our onboarding form and we'll make sure your plan is tailored to your unique situation.
Also, the drag n' drop system allows days can be changed/swapped around for those who work weekends etc.
I don't have a lot of time to train, will this still work for me? Our plans are designed to help you maximise your fitness in the available time you have to train. Most of our sessions are no more than an hour during the week so if you only have up to 1 hour a day to train during the week, this will work perfectly.
Once I sign up, is my training plan customised to allow for personal requirements? We take your entire life circumstances into consideration and base your program on your assessments, background, short- and long-term goals, current volume, current workload, age, sport ages, performance disparities, and much more.
Do I have to start as soon as I sign up? You don’t have to start training right away, you can delay the start of your training.
Can I use this training with my indoor trainer? We provide trainer files for every workout. You don’t even need a smart trainer, you can use any trainer to do our programs. If you have a smart trainer you can upload the workouts to TrainerRoad, Zwift or any other indoor training software.
What currency is the price in? The price is in USD. If you are not from the US there is no issues as you will you will be billed in USD. Your payment will be based on the exchange rate at the time your payment is processed on your credit card regardless of which country you are joining from. The process is seamless so you don’t have to have US dollars to join. We use a ‘shopping cart’ to securely process our online payment so it’s all secure.
What's the deal with your pricing? Members pay either a quarterly ($147) or annual ($499) fee.
Am I locked in for a set amount of time? There is no locked in contract, you can cancel at any time. If you sign up and try it and don't think it was worth it in the first 30 days then just let us know and we will refund your money. After then your membership renews every 12 weeks until you choose to cancel it. You can cancel it by contacting us and we will cancel it for you – at any time. If you contact us we typically process your cancellation within 24hrs during the business days. We do this to ensure that there is no risk to you to sign up and try it out - so you really have nothing to lose by signing up.